Emergency numbers, lost property & embassieswhen things go wrong in Korea
Police and ambulance numbers with interpretation, how to find lost items, what to do if you lose a card or passport, and embassy contacts in Seoul.
Emergency numbers
- PoliceCrime and accidents. English and Chinese interpretation by police interpreters, 24/7.112
- Fire & ambulanceFire or medical emergency. If you can't communicate, call 1330 — they can connect you to 119.119
- Korea Travel Hotline24/7 in Korean, English, Japanese and Chinese (Russian, Vietnamese, Thai and Malay 08:00–19:00). Travel help, interpretation, and transfers to 1345 or 119.
From a foreign SIM: +82-2-13301330 - Immigration Contact CenterImmigration and visa questions. 20 languages, weekdays 09:00–22:00 (after 18:00 Korean, English and Chinese only). Choose your language, then press *.
From a foreign SIM: +82-2-13451345 - Seoul City call center (120)Seoul city information line. Dial 120 in Seoul, or 02-120 from a mobile.
From a foreign SIM: +82-2-731-212002-120
Tourist Police
Police who help foreign visitors in tourist areas such as Myeongdong, Hongdae and Itaewon. For overcharging, lost or stolen items, visit a nearby center or call 1330.
- Myeongdong14 Myeongdong-gil (by Exit 15 of Myeongdong Underground Shopping Center)02-700-6276
- Hongdae145-3 Eoulmadang-ro (in front of Mapo Tourist Information Center)02-700-6278
- ItaewonInside Noksapyeong Park02-700-6296
Finding lost items
Search items found anywhere in Korea on the police's "Minwon24" site, available in many languages (Seoul subway lines 1–9 also post here). Info line 182 (weekdays 09:00–18:00, +82-182 from a foreign SIM). You can also report a loss at any police station — no documents or fees needed.
| Seoul subway lost & found · City Hall Stn. | 02-6110-1122 |
| Seoul subway lost & found · Chungmuro Stn. | 02-6110-3344 |
| Seoul subway lost & found · Wangsimni Stn. | 02-6311-6765 |
| Seoul subway lost & found · Taereung Stn. | 02-6311-6766 |
| Airport Railroad (AREX) | 1599-7788 |
| Incheon Airport | 032-741-3114 |
| Gimpo Airport | 02-2660-4097 |
| Seoul Police lost property center | 02-700-2976 |
Lost your card?
Call your card company right away to block it. For Visa cards, use the Korea toll-free numbers below. For other cards, use the lost-card number on your issuer's app or website. If it was stolen, also report it to 112.
| Visa lost/stolen (Korea toll-free) | 00798-1100-90812 00308-440050 |
Lost your passport?
- Report the loss at the nearest police station (free), and ask for a record of your report.
- Contact your embassy (list below) for a new passport or an emergency travel document. What you need and how long it takes depends on the embassy.
- Before flying out on the new document, check with 1345 whether you need to do anything with immigration.
Embassies & missions in Seoul
Only details confirmed on each embassy's or foreign ministry's official site are shown; missing items weren't confirmed. Check the official site before visiting.
United StatesU.S. Embassy Seoul
- Address
- 188 Sejong-daero, Jongno-gu, Seoul 03141
- Phone
- +82-2-397-4114
- Emergency
- +82-2-397-4114 (after-hours: same number)
- Nearest station
- Gwanghwamun Station (Line 5) Exit 2
JapanEmbassy of Japan in Korea
- Address
- 8F Twin Tree Tower A, 6 Yulgok-ro, Jongno-gu, Seoul (consular section)
ChinaEmbassy of the People's Republic of China (Consular Section)
- Address
- 韩国首尔市中区退溪路18街103（南山洞2街50-7）04630（领侨处）
- Emergency
- +86-10-12308 (MFA 24h global hotline)
- Nearest station
- Myeongdong Station (Line 4) Exit 3, ~400 m toward Namsan
Address shown is the consular section (领侨处). 12308 is China's foreign-ministry 24h hotline.
TaiwanTaipei Mission in Korea
- Address
- 6F Gwanghwamun Building, 149 Sejong-daero, Jongno-gu, Seoul 03186
- Phone
- +82-2-6329-6000
- Emergency
- +82-10-9080-2761 (emergencies only)
Hong KongHong Kong ETO (Tokyo) — Korea office
- Address
- 서울시 종로구 새문안로5가길 28, 1120호 (03170)
- Phone
- +82-2-736-0199
- Emergency
- +852-1868 (HK Immigration Dept, Assistance to HK Residents, 24h)
There's no separate HKETO in Seoul — HKETO Tokyo covers Korea and lists this Seoul contact. Passport services not confirmed. In emergencies call the HK Immigration Department's 1868 hotline (24h).
United KingdomBritish Embassy Seoul
- Address
- 24 Sejong-daero 19-gil, Jung-gu, Seoul 04519
- Emergency
- +44-20-7008-5000 (FCDO London, 24h)
Visits by appointment only; no local phone number is published. For emergencies use the FCDO's 24h London number.
FranceEmbassy of France
- Address
- 43-12 Seosomun-ro, Seodaemun-gu, Seoul 03741
- Phone
- +82-70-4732-6772
- Emergency
- +82-10-8753-3276 (nights, weekends, holidays — emergencies only)
GermanyEmbassy of Germany
- Address
- 8F Seoul Square, 416 Hangang-daro, Jung-gu, Seoul 04637
- Phone
- +82-2-748-4114
- Emergency
- +82-10-5240-7124 (outside office hours (Korean: 010-3774-7124))
CanadaEmbassy of Canada
- Address
- 21 Jeongdong-gil, Jung-gu, Seoul 04518
- Phone
- +82-2-3783-6000
- Emergency
- 001-800-2326-6831 (toll-free to Ottawa Emergency Watch and Response Centre (also 002-/008-800-2326-6831))
AustraliaAustralian Embassy
- Address
- 19F Kyobo Building, 1 Jong-ro, Jongno-gu, Seoul 03154
- Phone
- +82-2-2003-0100
- Emergency
- +61-2-6261-3305 (24h Consular Emergency Centre)
SingaporeEmbassy of Singapore
- Phone
- +82-2-774-2464
- Emergency
- +82-10-7204-6240 (after hours, emergencies only)
MalaysiaEmbassy of Malaysia
- Address
- 129 Dokseodang-ro, Yongsan-gu, Seoul
- Phone
- +82-2-2077-8600
- Emergency
- +82-10-8974-8699
ThailandRoyal Thai Embassy
- Address
- 42 Daesagwan-ro, Yongsan-gu, Seoul
- Phone
- +82-2-790-2955
- Emergency
- +82-10-6747-0095 (hotline (also 010-3099-2955))
VietnamEmbassy of Vietnam
- Address
- 123 Bukchon-ro, Jongno-gu, Seoul 03052
- Phone
- +82-2-720-5124
- Emergency
- +84-981-84-84-84 (Vietnam MOFA citizen-protection hotline)
PhilippinesEmbassy of the Philippines
Contact details couldn't be confirmed — please check the official site.
IndonesiaEmbassy of Indonesia
- Address
- 380 Yeouidaebang-ro, Yeongdeungpo-gu, Seoul 07342
- Phone
- +82-2-2224-9000
- Emergency
- +82-10-5394-2546 (hotline)
Sources
- 보건복지부 복지로 · 112 외국어 통역 (경찰청 보도자료)
- Safe Korea (MOIS) · 1330
- VisitKorea · 1330
- 출입국·외국인정책본부 · 1345
- Seoul Metropolitan Government · 120
- 경찰청 · 관광경찰
- 경찰민원24 · 유실물 안내
- 경찰민원24 · 분실 신고
- 서울교통공사 · 유실물센터
- Visa · Lost or stolen card
Checked: 2026-10-01 · Numbers and hours can change. In a life-threatening emergency, don't hesitate — call 112 or 119.